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Work With Me

Most of what your business does by hand doesn't need to be done by hand.

Usually it's one expensive person doing something repetitive, because how to do it lives in their head and in a folder of old files. Finding that is most of the job. Getting rid of it is the rest, and you deal with me for both.

A few of the businesses I've done this for

PinDrop logo
Huemor logo
Sheffler & Company logo
The Jerome Bettis Bus Stops Here Foundation logo
Valiant 3 Communications logo
Valor PGH logo
Polverini & Wiater logo
Quality Choice Landscaping logo

I came to Mark thinking I needed a new website. That's what I asked for. What I ended up getting was somebody who actually took the time to learn my business and came back with ideas I hadn't thought of.

Kyle Simmons

Kyle Simmons

Founder, Valor PGH

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Sound familiar?

Real sentences, said to me by real business owners. And what I did about each one.

Not one of them called it a technology problem. They described something that hurts. If any of these is close to something you'd say out loud, we should talk.

Most of the businesses I work with have somewhere between three and forty people. Not startups, not enterprises. The kind of place where one person is the reason a thing gets done, and everyone in the building knows their name.

"I know what to charge. I just can't be the one writing forty proposals a month."

Pulled the pricing logic and the scope language out of a decade of past proposals. The first draft writes itself now, and the people who actually price the work still make that call.

"When we need a new proposal, someone digs up an old one that was kind of similar and edits it."

Turned thousands of past documents into a knowledge base with the real triggers behind it, so nobody starts from a half-right copy again.

"Before we can quote a job I have to check the flood maps, the wetlands, the soils, the mining and the slope. Every single time."

One lookup instead of ten, and the report comes back with its sources cited so nothing has to be taken on trust. Half a day became a few seconds.

"It takes half a day just to find out whether a job is even worth bidding on."

Same system, and the bigger win: the checking now happens before anyone commits time to the job instead of after.

"Somebody has to open every one of these emails, read it, and type the important parts into a spreadsheet."

The documents get read, named properly and filed to the right place on their own. No AI guessing involved, so it is either exactly right or it stops and asks.

"We changed the pricing on one page and forgot the other one. A customer told us."

Found thirteen fields duplicated across two pages of a quote flow and collapsed them into one shared piece. Sixty-six lines of drift, gone.

"Our site looks like it was built in 2015, and every small change means emailing somebody and waiting a week."

Rebuilt it static and fast, archived the old one, redirected every old URL, and got it off the ageing server. Then I keep it running.

"My son set our systems up in college and he's the only one who understands any of it."

Rebuilt so a normal person can change things, and written down, so the business stops being one person's memory.

"People fill out the form on our site and I don't find out for a day. Sometimes two."

Rewired the intake so a lead reaches a human immediately and gets recorded, instead of sitting in a mailbox nobody watches.

"I get the card statement every month and I genuinely don't know what half of it is for."

Ran this on my own business first. Replaced the accounting software with something that costs about a dollar fifty a month, and killed a stack of subscriptions nobody had opened in a year.

"We're paying for six systems and not one of them talks to another."

Usually the honest answer is that two of them shouldn't exist. The rest get connected once we know which two.

"I tried ChatGPT but it doesn't know anything about my business, so I gave up."

The most common one, and the tool was never the problem. It had no context to work from. Giving it that context is most of what I actually do.

Start here

So, where's the pain?

Five questions, and the last one is the only one that matters. I read every one of these myself and I'll write back with what I'd look at first, whether or not it turns into work.

I'll also add you to my weekly email about building this stuff. Unsubscribe any time.

Would rather give me the whole picture up front? There's a longer version here — revenue, team size, tools, timeline. Takes about five minutes and it means our first conversation starts further along.

Recent work

What it looks like in practice.

The PinDrop wordmark in cream on the platform's green.
PinDrop logo August 2026

PinDrop: he built the platform, I told him what he couldn't see

Three weeks old and signing people up faster than anyone could watch it. He is not a developer and he built all of it himself. I came in from outside, unblocked the part that was about to stop working, and then spent a session on where the product actually goes.

Product and UX direction Customer journey and funnel Pricing and positioning Infrastructure diagnosis DNS and edge architecture
The Huemor logo on the agency's brand purple.
Huemor logo August 2026

Huemor: a named diagnosis, a leaner stack, and AI at the center

A digital agency with a large portfolio of client sites knew their development process was costing them money. They could not say why. Ninety days later they had a named diagnosis, a leaner tooling stack, and AI at the center of how they build.

Technical advisory Development process diagnosis AI workflow design Tooling and vendor strategy Architecture direction
shefflerco.com
The Sheffler & Company Portal sign-in screen.
Sheffler & Company logo Since April 2024

Sheffler & Company: from a Wix page to running their proposals

A 50-year-old engineering and surveying firm hired me for a website. Two years later I am inside the operation, and the process that used to run on a spreadsheet and a whiteboard now runs on software I built for them.

Strategy & positioning Website design & build Acquisition integration Ongoing care plan AI systems audit Discovery & solution design Custom platform build Business knowledge base Due-diligence automation Document generation Ongoing hosting & maintenance
thebusstopsherefoundation.org
The Bus Stops Here Foundation homepage: 'Building Brighter Futures for the Next Generation.'
The Jerome Bettis Bus Stops Here Foundation logo Since July 2022

The Bus Stops Here Foundation: I built their second website, then told them to delete it

I moved Jerome Bettis's foundation off a platform it was stuck on, built its golf tournament a site of its own, ran both for four years, and then told them the tournament site should stop existing.

Platform migration Ongoing care plan Website design & build Annual event content Site consolidation Donation flow Handoff & enablement

What I got was somebody who actually figured out what I needed before I did.

Austin Avampato

Austin Avampato

Owner, Quality Choice Landscaping

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Why me

You get one person. The whole way through.

Direct access

You work with me. Not a junior, not an account manager, not a team you've never met. The person doing the thinking is the same person doing the building.

Speed

I use AI and modern tooling aggressively. One focused operator with the right tools moves faster than a team stuck in standups and approvals.

No bullshit

I'll tell you what I actually think. If something won't work, I'll say so. If there's a simpler path, I'll show you. If we're not a fit, I'll tell you that too.

You own everything

Code, accounts, documentation, processes. When we're done, you have it all. Nothing held hostage, nothing locked behind my login.

Already know we should talk?

Skip the rest of the page and tell me about your business. I'll take it from there.

Tell me where the pain is

How this works

Here's exactly what happens next.

No mystery, no hard sell, no five-step waterfall to a $30k retainer. This is how I actually work with people, in order.

  1. 01

    Tell me about your business

    Four questions, at the top of this page. The more specific you are about who does the work and how often, the better I can prepare.

  2. 02

    I read every form personally

    If it looks like we're a fit, I'll reply within a couple business days with a link to book a 20-minute call. If it's not a fit, I'll tell you that too.

  3. 03

    A focused 20-minute call

    Tight by design. We dig into the real problem, your constraints, and where the obvious leverage might be. No lengthy pitches, no free scoping sessions. It's me figuring out if I can help you, and you figuring out if you want me to.

  4. 04

    Then one of two things

    If you already know what you need, I scope it and give you a fixed price. That's the fast path, and it's more common than people expect. Plenty of businesses can point straight at the thing that's broken.

    If it isn't clear yet — and often it isn't, because the people closest to a problem are the last ones who can see it — that's the Operating Map. $3,500 to $7,500, one to two weeks, fixed price. We get how your business actually runs out of your people's heads and onto paper. You own it at the end whether or not you build anything with me.

    I put the number here on purpose. I don't want you finding out about it on a call.

  5. 05

    Then we do the work

    Quick wins, longer projects, ongoing support, or all three. By this point we both know what's worth doing and what it's worth, so it's just execution against something we already agreed on.

    Most of it is contracted through Motive11, my services company, which handles the paperwork and the invoicing. You're still working with me either way.

The receipts

What people I've worked with say.

He saw what I was too close to see

I'm not a developer. I built this whole platform myself and it took off fast, and then I hit the point where it's literally impossible for one person who doesn't know this stuff to connect all the dots. I was too far inside it to see what a new person sees.

What I needed was somebody to go left to right, unbiased, and tell me where the gaps actually are. That's what Mark did. He went through the infrastructure, the whole customer journey, and where the product goes next.

I came out of it with a much more stable platform and an actual understanding of the pieces I'd been guessing at. Couldn't be more grateful.

PinDrop logo

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PinDrop: he built the platform, I told him what he couldn't see

Shawn Markosky

Shawn Markosky

Founder, PinDrop

A brand that finally matches the services we provide now

Mark has managed our website for years, so when we came to him about a refresh we also told him we were pivoting. He dug into the business to re-understand it - who the site was for now, how we're making money, the kind of clients we're going after.

When we started working with him we were a social media agency, and that isn't who we are anymore. We weren't sure the blog was doing anything for us and he confirmed it: generic content wasn't going to move us, and what we should double down on was proof - the events we've actually run and the work we actually do - because our own site is what Google and AI read when someone goes looking for us.

The turnaround was quick, the revision process was easy, and we ended up with a beautiful, much faster site with the visuals we wanted and a brand that finally matches the services we provide now.

Valiant 3 Communications logo

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Valiant 3: from a website I inherited to the agency it actually describes

Bethany Vietmeier

Bethany Vietmeier

Founder & CEO, Valiant 3 Communications

One site as the hub of the foundation instead of two

We came to Mark about the Blue and Gold Classic, our annual golf outing, which had its own separate website. The event had matured to the point where it didn't need one - it sells out on recurring sponsors now - and running two sites was just confusing. He agreed we should shut it down, and said the right move was to fold it into the foundation's site rather than let all of it disappear.

That turned into the bigger project, because our own site was on an old tech stack and had gone a few years without a refresh. Mark has looked after that site for a long time, so he knew what was worth carrying over. He kept the domain and pointed every old link at the new event page so nothing we'd built up got lost.

The whole process was easy, and now we have one site as the hub of the foundation instead of two - all the information in one place, better visuals, and much faster. It's exactly what we wanted.

The Jerome Bettis Bus Stops Here Foundation logo

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The Bus Stops Here Foundation: I built their second website, then told them to delete it

Jerome Bettis

Jerome Bettis

Founder & NFL Hall of Famer, The Bus Stops Here Foundation

A Clear Diagnosis of Our Development Process

Mark was great to work with. He spent time with our entire technical team and came back with a clear diagnosis of where our development process could improve and be more efficient. We've since restructured our development workflow around it and were able to leverage AI in a more meaningful way.

If you're looking for a high level analysis of where you could improve your development process, Mark is a great resource.

Huemor logo

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Huemor: a named diagnosis, a leaner stack, and AI at the center

Michael Cleary

Michael Cleary

Co-Founder & CEO, Huemor

Exactly what I needed.

Mark and I have known each other for a while, so when my firm was going through a rebrand, new name, new partner, new domain, new everything, he was the person I called. He understood what we needed the website to do, and he was flexible with the timeline while we got the partnership side of things finalized. When that all came together, we were able to launch right on schedule.

What we had before was a website built with GoDaddy's website builder that did not represent our firm at all. What we have now actually looks like the kind of firm we want to be. He has been a steady presence since launch, managing the site, pushing updates, and giving me his honest read whenever I ask him about next steps. That's exactly what I need.

Polverini & Wiater logo

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Polverini & Wiater: a new firm, a new site, a new start

Jake Polverini

Jake Polverini

Partner, Polverini & Wiater, PLLC

My business felt more put together overnight.

I hit Mark up a few years ago because I needed a better website and I did not really know where to start. I am not a tech guy. What I got was somebody who actually figured out what I needed before I did. He rebuilt the site, got us on real email through Google Workspace, set us up on Calendly, and cleaned up the domain mess I had going on across a couple of different places. That stuff alone made my business feel more put together overnight.

Since then he has just kept helping. When we started moving more into hardscaping and design+build work, he rebuilt the site again so we could add landing pages and campaigns faster. He has thrown good ideas at me for years, some we have done, some are still on the list. If you are a small business owner looking for someone who actually thinks about your business and not just the thing you hired him for, talk to Mark.

Quality Choice Landscaping logo

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Quality Choice Landscaping: from a Wix page they didn't love to a business that outgrew mowing

Austin Avampato

Austin Avampato

Owner, Quality Choice Landscaping

Two weeks from the first call, it was live.

I came to Mark thinking I needed a new website. That's what I asked for. What I ended up getting was somebody who actually took the time to learn my business and came back with ideas I hadn't thought of. Not just for the site, but for how my whole digital presence could work harder for me. And we actually built those ideas into the final product.

The site itself is miles better than what I had. It's clean, it loads fast, it actually represents all three of my businesses instead of just one. But the real value was that I didn't have to micromanage the process. He asked good questions, had something to show me within a few days, and we went back and forth on it from there. Two weeks from the first call, it was live. If you're a small business owner trying to get your online presence sorted out and you're sick of getting quoted three-month timelines for basic stuff, call Mark. You won't regret it.

Valor PGH logo

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Valor PGH: a website, a lead system, and a partner in under two weeks

Kyle Simmons

Kyle Simmons

Founder, Valor PGH

He caught the things we overlooked as insiders

Mark was amazing and very patient with us. He took the time to really understand our company's services, how we came to be established in the civil engineering and surveying fields and what we were trying to accomplish with our website redesign. His suggestions were spot on and took into consideration things we didn't necessarily consider as insiders working in our field everyday - the little things that get overlooked but make a big difference. We are now able to get most, if not all of the information we need up front so we can get proposals out quickly. Mark's expertise in his field, as well as his view as the outsider looking in, has helped us tremendously. We've already had up uptick in visitors to our site and plan to move forward with even more website improvements in the future.

Sheffler & Company logo

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Sheffler & Company: from a Wix page to running their proposals

Bud Sheffler

Bud Sheffler

Founder, Sheffler & Company, Inc.

Mark handles several websites of companies that I own, or am partnered in, and he makes us feel like we are his only client with his quick turn around, and proactive work ethic. Great work, and great value proposition.

Matthew Blocki

Matthew Blocki

Founder, Equilibrium Wealth Advisors

Superb service and quality. Highly recommend working with Mark. Super intelligent

Frank Augustine

Frank Augustine

Founder, Grapevine MFG

He translated my vision into reality

Mark built me a new website for one of my businesses, and the experience was great from to start to finish. He sought to deeply understand my business, and was able to translate my vision into a reality. Finding a web developer that has both the soft & technical skills to see a project through to completion is rare, and FindIT Tech made the experience both seamless & enjoyable. Highly recommend!!

GianCarlo Lies

GianCarlo Lies

Founder, Congruence Living

A great communicator, and an awesome teacher

I've got to give a big shoutout to FindIT Tech for their excellent web design services! Let me tell you, working with Mark, the owner and lead developer, was an absolute blast. Being a total creative mind, I had so many ideas for my website's design, and guess what? Mark was the perfect guy to bring them all to life! He's not only a great communicator but also an awesome teacher. Seriously, this dude took everything I threw at him and turned it into a jaw-dropping website. His tech skills and attention to detail are out of this world. If you're looking for someone who can make your website dreams a reality, don't hesitate to reach out to FindIT Tech. They're the real deal!

Shawn Markosky

Shawn Markosky

Founder, CHIMERA

He weighed the trade-offs so I could choose

Mark was instrumental in helping me navigate complex business topics related to development and client interaction. His deep knowledge and valuable insights were impressive. What stood out was his attention to detail.

He took the time to understand my business, my clientele, and provided tailored recommendations. He weighed the pros and cons of referral and subcontractor approaches, enabling me to make informed choices for my business.

Overall, I had a great experience working with Mark and highly recommend him. His extensive knowledge in business development, WordPress, and agency building, combined with personalized advice, makes him an excellent resource for anyone looking to grow their business.

CT Kaupp

CT Kaupp

Founder, CTK LLC

He took care of all the backend work

We started our technical support and education business in 2019 and needed guidance on how to construct our online presence. We have known Mark at FindIT Tech for a long time and we were confident he could get the job done. Prior to starting the project, Mark consulted with us to make sure he understood our specific needs. He took care of all the backend work like getting us set up on FindIT Tech's cloud hosting platform, so we could focus on pulling together content for our website. Mark also set up the WordPress site so we could easily add new content without a steep learning curve. Overall, we couldn't be happier with how our site for Tech Neighbor turned out!

JS

Jesse Stechly

Founder, Tech Neighbor

From a Facebook page to a site of our own

We had been using our Facebook page to spread awareness of our non-profit organization. Then, we met Mark and found out he owned a web design company. We had a few meetings with Mark to give him the details of our mission at cardiacAWARE and he was able to recommend an appropriate solution. We worked together with FindIT Tech to build a simple and beautiful site that shows visitors exactly what we're about. Mark also made sure that the site was able to easily expand as our organization does. We were very pleased with the process and are thrilled to finally have our own website!

Stephen Englert

Stephen Englert

Founder, cardiacAWARE

He was there from the very beginning of my company

My experience working with FindIT Tech has been very positive. Mark has helped me from the very beginning of the creation of my company to help me set a clear path and goals to help my company succeed. The first thing we did was meet up to talk about the basic things I needed to start my company. We talked about things from what font I wanted to use for all my documents to what message I wanted to send as a company. From there we worked together by sharing documents such as my mission statement to put onto my website and social media. Mark was there for me every step of the way answering any question I had and making sure we were getting everything done to get my website up and running. When I first saw my website, it was everything I wanted and more. I felt so professional, even as a very small company. I would definitely recommend FindIT Tech to all who are starting their own company, who need a website, or anyone who wants to improve their social media presence. Mark is very educated and was always there to help me with whatever I needed. Even after the website was ‘done’ he still had suggestions on how to improve my website and help it be more convenient for me and my clients. I was very satisfied, and continue to be satisfied, at all the work FindIT Tech has put into me and my company. Thank you Mark!

Lindsay Dew

Lindsay Dew

Founder, Wholehearted Cleaning

Our diner in Coraopolis, PA had zero online presence. The team at FindIT Tech was able to increase our business by building us a beautiful website and getting us on Facebook, LinkedIn, Yelp, and Google My Business.​

Concetta Rea

Concetta Rea

Owner, Rea's Restaurant

He tells you right away what will and will not work

Used FindIT Tech for a web page I wanted to have made. It was for my company, Interiorz Cleaning and Mark was extremely helpful throughout the entire process. Extremely interactive, and tells you right away what will/won’t look good on the website. He works with any design you need, any color way you want, and edits it just about any way you’d like. A real professional , and id recommend FindIT Tech to any new business that is in need of a website, or an established business already looking to create a website.

Burhan Ahmed

Burhan Ahmed

Founder, Interiorz Cleaning

Ready when you are.

If you've made it this far, you probably already know if it's worth a conversation. Tell me about your business and I'll get back to you.